Our Services

Drawing on extensive experience across various sectors, we eliminate language barriers and provide actionable insights that empower informed decisions and foster sustainable growth.

Language Services

Market Research

Language Services

4M+ Words

Translation

350K+ Words

iGaming Writing

50+ Clients

Localization

600 Meetings

Consecutive and Simultaneous Interpretation

What We Offer

Specialize in English <=> Vietnamese

Translation:

Affordable professional services that deliver high quality without compromise.

Transcreation:

Tailored content that captivates and engages your target audience like never before.

Transcription:

Quick turnaround with the ability to understand and accurately transcribe any accent.

Interpretation:

Bridging cultural and communication gaps for successful negotiations and partnerships.

Expertise in:

  • Construction

  • Medical: Equipment, Clinical Records

  • Market Research

  • Business and Marketing

  • Education

  • iGaming

  • Crypocurrency

  • Law

  • Law: Regulations, Contract, Patents, Trademarks, Copyright

  • Tourism & Travel

  • Finance and Accounting

  • International Org/Dev/Coop

  • IT

Our Projects

Project 1 - Translation:

Translation: medical instruments

Clients: Silony Medical  and Snibe

Volume: 300k words

Year: 2022-2023

Project 02 - Interpretation:

Simultaneous Interpretation via Zoom: Environmental Justice Policy, Public Involvement, Maps Viewer, Strategy, Committee Meetings, Events, Hiring, and Election

Client: Massachusetts Executive Office of Energy and Environmental Affairs; Malden Public Schools, Massachusetts

Volume: 5 public hearings; 10 committee meetings

Project 03 - iGaming Translation:

Writing: iGaming

Client: Scriptomist

Volume: 25 Vietnamese advertorials with a limited word count optimized for keyword search

Year: 2022-2023

Market Research

450+

In-depth Interviews

20+

Desk Studies

30+

Clients

10+

Focus Group Discussions

Consulting Made Affordable

1. Strategic Partnership Development

  • Identify and cultivate strategic partnerships with local governments, industry stakeholders, and leading retailers and distributors.

  • Facilitate collaboration to enhance market access and trade promotion.

2. Comprehensive Market Intelligence

  • Conduct in-depth market analysis to gather insights on trends, consumer preferences, and competitive landscape.

  • Provide actionable intelligence to support strategic decision-making.

3. Market Access Facilitation

  • Evaluate the effectiveness of implemented strategies and programs and adjust as necessary to ensure sustainable growth.

  • Assist clients in understanding and navigating complex regulatory requirements and market entry barriers to facilitate successful product access in target markets.

What We Offer

Desk Studies:

To help identify emerging trends and market opportunities, understand consumer preferences, and optimize product offerings.

In-depth Interviews:

To uncover nuanced opinions and emotions regarding consumer behaviors, brand perceptions, purchasing decisions, and product usage.

Surveys:

To collect insights from a diverse demographic and track changes over time in consumer preferences, buying habits, and brand perceptions.

Focus Group Discussions:

To create a dynamic environment where participants' insights can emerge, allowing for the real-time gauging of consumer reactions to new products and advertising campaigns.

Specialize in:

  • Agribusiness (including fresh produce)

  • Artificial Intelligence (AI)

  • Big Data

  • Cinema

  • Cosmetic

  • Dairy Sector

  • E-commerce platforms

  • Case-Packers and Palletizers

  • Ice Cream

  • Real Estate

  • Security Industry

  • Smart Cities

  • Snack Market and Packaging

  • Thermal Power Plants

Our Projects

Dairy Market Trends in Vietnam

This research focuses on dairy ingredients and finished products, including butter, fresh milk, powdered milk, yogurt, and ice creams. The study combines expert interviews and buyer insights to inform strategies for market entry and growth.

Over the next 5–10 years, Vietnam’s dairy market will witness robust growth fueled by increasing consumer demand, product diversification, and technological advancements. The focus on quality, innovation, and meeting consumer health preferences will solidify the sector’s position in Vietnam's economy.

While Vietnam's regulatory framework for the food, beverage, and agriculture industries is well-structured, its effectiveness is hindered by decentralization and poor enforcement. Centralized governance, improved inter-ministerial coordination, and stronger enforcement mechanisms are essential for achieving a more robust and efficient regulatory environment.

Vietnam’s dairy market is dynamic and influenced by key exporters like Europe, the US, Australia, and New Zealand. While Vietnam has historically maintained stronger trade ties with Europe, the US is steadily gaining ground through active promotions and competitive products. Australia and New Zealand also leverage their proximity and high-quality reputation, highlighting Vietnam’s openness to diverse sources to shape consumer perceptions and market trends.

Snacks in Vietnam

The research involved both secondary data collection and primary surveys, including site visits to hypermarkets, supermarkets, convenience stores, grocery stores, and e-commerce platforms. The main objectives were to analyze snack product offerings, prices, promotional activities, and packaging trends.

Focus Brands: Popular snack brands studied include Kido’s Popcorn Salted Egg, Goute Orion Biscuit, Snack Stick AKIKO Coffee, CJ’s Traditional Seaweed Snack, Oishi Pillows Coconut Milk, and SACHI Crab Snack. These brands dominate the local retail market, with PepsiCo, Orion Food Vina, and PT Liwayway being the leading companies in hypermarkets, supermarkets, and convenience stores.

COVID-19 Impact: The lockdown led to stockpiling, increased demand for snacks with long shelf lives, and a shift in consumer behavior towards e-commerce. Hypermarkets and convenience stores adapted by shifting in-store sales to online platforms such as Facebook, Zalo, and their own websites.

Overall, the snack market in Vietnam is marked by strong competition from leading global and local brands, with packaging, pricing, and promotions heavily influencing consumer choices. The e-commerce shift has become a critical factor in reaching a broader audience, particularly following the pandemic's influence on shopping habits.

Imported Fresh Fruits in Vietnam

The research combines desk studies, in-depth interviews with supply chain stakeholders, and retail audits across Hanoi, Da Nang, and Ho Chi Minh City to analyze market dynamics, consumer preferences, and logistical challenges.

Logistics and Transit Times:

Air Freight: 2-3 days plus additional transit time to the port, with quick delivery benefits but higher costs.

Sea Freight: up to 2 weeks depending on origin and route, with longer transit times and potential for extended handling at ports.

Upon arrival at the port, additional hours are required for the fruits to reach retailers' warehouses.

Consumer Demand:

Vietnamese consumers are becoming increasingly discerning about fruit quality. Preferences for specific fruit characteristics, such as colour, shape, and taste, influence purchasing decisions significantly. While consumers value quality and freshness, price also influences their purchasing decisions. Higher-quality fruits may justify a premium price.

Unlock your business potential in Vietnam

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Gem Localize - Shooting for excellence

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Unlock your business potential in Vietnam ✴︎ Gem Localize - Shooting for excellence ✴︎